Module 3: Characteristics of computer-mediated communication in counselling and therapy

Evelyn Schlenk – Innovation in Learning Institute

Summary
  • The module explains how new target groups - especially digital natives - can more easily participate in counselling and psychotherapeutic interventions through the use of ICT.
  • It will be shown how both external access barriers and internal inhibition thresholds can be overcome by means of ICT.
  • Frequent fears of advisors, counsellors and psychotherapists with regard to computer-mediated client relationships are discussed with reference to both scientific research results and practical experience.
  • The module concludes with an advocacy for blended approaches in counselling and therapy.

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Course code: TM103
Exercise Category: Modules
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Course Units

  • What‘s in the news about e-interventions?
  • Some questions for you
  • The classical experience: personal meetings in a practice room
  • Face-to-face scenarios require an adaption of the client
  • Bridging of temporal and spatial limitations by means of ICT
  • Reduction of organizational access barriers through ICT
  • Which user groups are likely to benefit the most?
  • Further good reasons for offering also online advice and intervention
  • Why are advisors, counsellors and therapists sceptical about?
  • Inhibitions of the client to direct, immediate contact with the advisor, counsellor or therapist
  • Computer-mediated distance and threshold anxiety
  • Sovereignty over the degree of anonymity
  • Sovereignty over contact time
  • Channel reduction
  • How close, honest, coherent and binding is a computer-mediated relationship between client and advisor / counsellor / therapist?
  • Closeness in computer-mediated relations
  • Openness, especially in text-based counselling / therapy forms
  • Higher degree of self-reflection
  • Clarity and relief by self-reflection
  • Permanent documentation of the consultation process
  • Development of a new reflective level
  • Try it out and see!
  • Reflection on the exercise: the client’s perspective
  • Reflection on the exercise: the counsellor’s perspective
  • Blended Counselling und Therapy

Calendar