Module 2: The spectrum of technology-enhanced information & communication tools and implications for advisors, counsellors and therapists

Upon completion of this course, the learner should be able to

• understand basic terminology regarding the technology-enhanced information & communication tools;
• know the potentials and restrictions of using popular voice and video applications in terms of functionality and online safety;
• be aware of the need for safe online communication in terms of data privacy and security and be able to conclude if the applications and services s/he uses are the proper ones;

• Introduction
• Unit 2.1: Communication with clients and colleagues
• Unit 2.2: Technology – enhanced communication with clients
• Unit 2.3: Introduction to online safety